Shipping policy

At Oleum, your experience is our priority and that is why we work hard to ensure the most seamless journey.

Most orders will be processed and shipped between 3-5 business days. Customer will be informed of any delays. Orders are shipped on business days only (Monday-Friday).

Once an order is placed an email confirmation will be sent to the email address provided during checkout, therefore please be sure to provide a correct email address. We are not responsible for incorrect email addresses. 

LOST OR STOLEN PURCHASE

For lost or stolen orders at time of delivery please contact carrier directly.

If your purchase arrives damaged or visibly tampered with, please report immediately upon receipt: info@oleumskincare.com 

SHIPPING FEES

All orders will be subject to costs associated with shipping. Shipping rates will be calculated per carrier provider and determined by shipping weight and zip code. 

Fees associated with shipping are non-refundable unless there is an active promotion indicating free or reduced shipping costs. Shipping rates are subject to change.

Oleum products are billed and shipped within the U.S.